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What Our Clients are Saying...

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“I would like to take this opportunity to commend VTX®. Your knowledge and expertise, with regard to the project requirements, was an asset to the design team and owner. The technical quality and accuracy of your construction documents, continued cooperation and communication throughout the duration of the design process, and adherence to the scheduled delivery milestones were critical to the successful completion of the project. I look forward to working with VTX on future endeavors and would highly recommend your services to any of our clients who require assistance with vertical transportation projects.”

~Engineering and consulting firm based in New Jersey

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“I was very satisfied with the detail of the inspections and subsequent punch list development. VTX was able to maintain open communication and a good working relationship with the elevator company that installed the vertical transportation systems in the building. This is a commendable accomplishment, since the role of VTX was to find the deficiencies in the installed transportation systems and recommend correct action. In addition, VTX was very accommodating and worked cooperatively with the [client] to schedule the inspection so there would be no impact on scheduled events.”

~Government agency in Arizona

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“Thank you for the fine professional work. We are very pleased with the services provided by [VTX] for our varied professional needs.”

~Redevelopment client based in Central Pennsylvania

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“Let me commend VTX for their outstanding work performed. The conscientious attention to detail, proactive approach to construction administration, and the appreciation of the schedules and budgets of the escalator and elevator rehabilitation projects has always been characteristic of the work performed by VTX. Your work is representative of the quality that should be expected from leaders in your profession. VTX is always available upon short notice to perform duties above and beyond what was originally expected for this contract and has demonstrated that any obstacle encountered during the course of the project can be overcome to the benefit of all parties involved. You have also been instrumental in the negotiation of changes and in the resolution of disputes brought about by the contractors due to ambiguities in the contract documents. Your understanding of the needs of the [client] for the successful administration of the construction contracts to rehabilitate all of the vertical transportation equipment in [our system] sets VTX above the rest. Let me commend you again for a job well done, and the [client] looks forward to an ongoing successful and productive relationship.”

~Major transportation provider in the State of Maryland

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“It’s nice to work with a consultant who takes the extra steps to protect the client. I have found that working with VTX on this project has been more than useful. The [VTX] team is always proactive in dealing with our vertical transportation issues.”

~Major transportation provider in the State of New Jersey

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“I feel that if [VTX] wasn’t involved in the project, it would have been very difficult to prepare a quality design. I learned a tremendous amount from [VTX] during the course of design and your responsiveness and insight into the issues regarding the elevator work or other aspects of the project was invaluable to me.”

~Engineering and consulting firm based in New Jersey

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“VTX did an excellent and efficient job coordinating this project. The personnel assigned to this project were technically able and experienced. I had complete confidence in their ability and in their dedication. VTX met impossible deadlines, without complaint.They were responsive and persisted until the work was done. I never felt that their time, or ours, was not being fully used. It goes without saying that I was pleased with the extreme high quality of work. VTX was the solution our vertical transportation systems needed.”

~Large airport in Arizona

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“Thanks again for your valuable assistance - it was instrumental in negotiating a very favorable settlement for the plaintiff. Job well done.”

~Engineering & materials consultants based in Massachusetts

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“I feel as though the time is appropriate to extend our appreciation to VTX for its continued commitment in meeting our ever growing demands. [VTX’s] personal involvement in each and every project has demonstrated to our organization that you have always performed your work in a most professional way and always with our best interest in mind. At a time when elevator and escalator issues within our organization are sensitive, you have strived towards enacting programs that would enhance the operation of our equipment. I know at times we have issued you unrealistic schedules, but you have always met or exceeded our expectations. Our thanks go to [VTX] for a job well done, and I look forward to many more years of working together.”

~Major transportation system serving Pennsylvania

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“Interestingly (to me, at least), we are blessed with what appears to be the most knowledgeable escalator engineer on the planet (I think of him as SuperEscalatorMan), in the person of Scott Fitzgerald of VTX. I would assert that there could be no more cost-effective investment than having Scott oversees the [contractor’s] response to these conditions until we are fully recovered.”

~Major transportation provider in the State of New Jersey

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“VTX met all required assignments and actions with professionalism and competence. The project required inspections at odd times and late hours, and the VTX staff was always reliable and punctual in maintaining scheduled service. All requests for action, information, and service were handled very promptly and efficiently. It has been my pleasure to work with the staff of VTX throughout this process, and I heartily recommend them for all issues related to vertical transportation design, quality assurance, and inspection.”

~Large airport in Arizona

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“I want to thank everyone personally for such an important milestone in our contract. To be able to deliver the 15 percent design report on schedule, when only a week ago we were still being asked to explore new options is really a credit to the whole team. The [client] is thrilled and has asked us to pass onto the whole team their thanks.”

~A large multi-disciplinary, full-service engineering, architecture, and planning firm based in Massachusetts

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“I would like to thank VTX for again helping to make our promotion of elevator and escalator safety a success. As the program has grown over the past years so has your commitment. I would especially like to commend you for providing Safe-T-Rider at the three schools for the enjoyment of the children and your presentation. We look forward to working with you again next year.”

~Major transportation system serving Pennsylvania

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“I am very pleased with the quality of the estimates that [VTX] prepared in support of two major efforts. Both of these estimates were very complicated. [VTX] prepared excellent estimates that allowed [the client] to negotiate fair and reasonable settlements fairly quickly.”

~Large transit client in District of Columbia

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“VTX submitted a proposal for a job that was ongoing, where the previous subconsultant had abandoned the project midway. The situation was complex, and VTX was very professional and thorough in their response. The client was very satisfied with their work.”

~Large engineering and architectural firm headquarters in Virginia

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“[VTX] has been a great asset to our organization and we plan to continue employing [your] services in the foreseeable future.”

~Escalator servicing and maintenance company located in Southeast England

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“[VTX] was good to follow up and put the pressure on [the contractor] to perform required repairs.”

~Retail facility in Pennsylvania

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“Joe McGovern is an excellent representative for your company and was a pleasure to work with.”

~Government entity in the State of Maryland

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“The Pedestrian Bridge project scope and schedule were very demanding, VTX did an exceptional job given circumstances with the types of expedited projects, and aggressive communications seem to help. I.e. instead of monthly reports, employ weekly /daily reporting. Great job.”

~Transportation provider in the State of New York

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“We are very satisfied with the excellent performance of the design team for this project.”

~Governmental entity in the state of New York

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“Good follow up. Worked hard for us on issues with contractor.”

~Transportation provider in Pennsylvania and New Jersey

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“Responses are timely and accurate and participation has been very informative.”

~ Large international retail client

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“I would like to take this opportunity to advise you of the distinct pleasure I had in working with, and making the acquaintance of, Mr. Sean T. Steiner. Sean was able to guide me through the circuitous process of submittal and approval with [transportation agency in New York and New Jersey] and was instrumental in getting this job back on track and finished on-schedule. In my opinion, there was no single person who contributed more to ensuring the proper and timely installation of the elevators on this project than Mr. Steiner. I found Sean to be a fountain of knowledge and patience and a true gentleman of the highest caliber. I feel very lucky in having had him help guide me through what became a very difficult and time-consuming process which was months behind schedule. Due to his help and his guidance, this project was finished on schedule. I would gladly work with Mr. Steiner in the future on any endeavor that he might be involved in.”

~Elevator services company based in New Jersey